The opportunity
Give employees across stores a consistent learning and performance experience, while helping managers develop the people on their teams.
Love’s Travel Stops
A development program built around the frontline.
Reliant’s published Love’s case study connects a structured talent management program with stronger training and store performance.
30%
Average per-store turnover reduction
25%
Increase in mystery shop scores
$2.5M+
Annual employee turnover savings
The approach
Love’s used Reliant’s Talent Management System to support training and development. The published case study also reports higher training completion, assessment scores, and overall employee performance scores.
The reported outcomes
The legacy case study reports an average per-store turnover reduction of 30%, a 25% increase in mystery shop scores, and more than $2.5 million in annual employee turnover savings. These are historical customer results; outcomes depend on the organization and implementation.
Recognition for the program
Love’s training program was recognized as a CLO Learning Elite Program in 2013, 2014, and 2015, according to the testimonial published by Reliant.
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